Telephone Answering sign-up

Do you require medical diary management?

No Yes

Company details

Company name

Address

Telephone no.

Main company email address

Website URL

Main contact name

Brief description of your business

Further useful information

Directions for visitors

e.g. we are the blue door opposite the postbox (optional)

Would you like us to try to transfer calls through to you?

Yes No

How would you like to receive your messages?

Text Email Both

How would you like to receive your out-of-hours voicemail messages?

Voicemails sent in real time as a sound file to an email address of your choice - £2.50 per month set fee (if yes, please provide email address)

Email address:

Voicemails listened to and transcribed by a member of our team the next working day (voicemails added to monthly call volume and charged as a call)

Caller details

Diary management

Diary URL

List of treatments, prices and lengths of appointments

Do all treatments/services require an initial consultation or triage in the first instance?

What is your cancellation policy?

Does everyone in your team offer the same treatments/services?

If a caller has not been seen for a certain length of time do they require another initial consultation?

How do patients make payment, is this at the appointment? Do you accept cards and cash?

What are your COVID policies and procedures?

Do you offer online appointments?

Would you like us to take and input any medical insurance information from the caller?

Yes No

Your People

Name

Job title

Landline

Mobile

I understand that the allocated 01905 divert number can only be used for divert purposes and cannot be advertised, promoted or published

I have read the terms and conditions